Донецький національний університет імені Василя Стуса «Smail-servis Vinnychchyny: idea, tools, business results»

«Smail-servis Vinnychchyny: idea, tools, business results»

This is an educational project of the public organization «Filosofiia sertsia» in partnership with Vasyl’ Stus Donetsk National University supported by Vinnytsia Regional State Administration.

Purpose of the program

Implementation of a new quality of Vinnytsia service sector through awareness and further application of smile philosophy and the actual psychological and emotional principles of client orientation.

During the training, participants will acquire the competencies necessary to implement modern forms of service delivery to the public.

Participants of the training will receive certificates of Vasyl’ Stus Donetsk National University

Program duration:

on 15th and 22nd of June 2018

Target audience:

Heads of administrative service centers of Vinnytsia Oblast

Larysa Shaulska, Program Manager, Speaker

Doctor of Economics, Professor, Dean of the Faculty of Economics of Vasyl’ Stus Donetsk National University

Sereda Anna, Speaker

Candidate of Economics, Associate Professor of the Department of Management and Behavioral Economics, Vasyl’ Stus Donetsk National University, Professional Business Coach with 8 years of experience in HR Management

Krymova Mariia, Speaker

Candidate of Economics, Associate Professor of the Department of Management and Behavioral Economics of Vasyl’ Stus Donetsk National University

Address:

Educational and practical center of innovation and strategic development, room 614, Main building of Vasyl’ Stus Donetsk National University, 600-richchia Peremohy, 21, Vinnytsia.

Phone:

+380 (063) 213-49-46