This is an educational project of the public organization «Filosofiia sertsia» in partnership with Vasyl’ Stus Donetsk National University supported by Vinnytsia Regional State Administration.
«Smail-servis Vinnychchyny: idea, tools, business results»
Purpose of the program
Implementation of a new quality of Vinnytsia service sector through awareness and further application of smile philosophy and the actual psychological and emotional principles of client orientation.
During the training, participants will acquire the competencies necessary to implement modern forms of service delivery to the public.
Participants of the training will receive certificates of Vasyl’ Stus Donetsk National University
on 15th and 22nd of June 2018
Heads of administrative service centers of Vinnytsia Oblast
Larysa Shaulska, Program Manager, Speaker
Doctor of Economics, Professor, Dean of the Faculty of Economics of Vasyl’ Stus Donetsk National University
Sereda Anna, Speaker
Candidate of Economics, Associate Professor of the Department of Management and Behavioral Economics, Vasyl’ Stus Donetsk National University, Professional Business Coach with 8 years of experience in HR Management
Krymova Mariia, Speaker
Candidate of Economics, Associate Professor of the Department of Management and Behavioral Economics of Vasyl’ Stus Donetsk National University
Educational and practical center of innovation and strategic development, room 614, Main building of Vasyl’ Stus Donetsk National University, 600-richchia Peremohy, 21, Vinnytsia.
+380 (063) 213-49-46